Shipping policy

Welcome to Injectify.is!

We are committed to providing you with the best shopping experience possible.

Please review our shipping policy below to understand how we handle shipping and delivery.

1. Shipping Locations

We currently ship to:

• Canada and the United States
• International destinations

Note: Some international restrictions may apply. Please ensure compliance with your country’s customs regulations before placing an order.

2. Processing Time

Orders are processed within 1-2 business days (Monday-Friday, excluding holidays) after your order is placed. You will receive a confirmation email once your order has been processed and shipped.

3. Shipping Methods and Delivery Times

We provide Standard shipping, with estimated delivery times:

• Canada and the US: 5–10 business days
• International destinations: 7–20 business days

Delivery times are estimates and may vary due to factors such as customs inspections, weather, or carrier delays.

4. Shipping Costs

We offer free shipping on:

• Orders over $150 USD within Canada and the US

Shipping fees for orders below these thresholds will be calculated at checkout.

5. Customs, Duties, and Import Restrictions

IMPORTANT: Some countries restrict supplement imports to a 90-day supply for personal use.

• It is the buyer’s responsibility to verify and comply with their country’s customs regulations before placing an order.
• Injectify.is cannot be held responsible for customs fees, taxes, delivery delays, or seized products caused by import restrictions or regulations.

By placing an order, you acknowledge and agree to these terms.

6. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through the carrier’s website.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our customer service team at support@injectify.is as soon as possible. We will work with the carrier to investigate the issue and resolve it promptly.

8. Incorrect Shipping Information

Please ensure that your shipping address is correct at the time of purchase. Injectify.is is not responsible for packages delivered to an incorrect or outdated address provided by the customer. If you need to update your shipping information, please contact us immediately at support@injectify.is before your order is shipped.

9. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Injectify.is Support Team
Email: support@injectify.is
INJ
541 Montréal Rd, Ottawa, ON K1K 2N0